— Privacy Policy

Effective Date: 08/15/2026

VantagePoint Solutions is a business operated by VPS LLC ("VantagePoint Solutions," "VPS," "we," "us," or "our").
We respect your privacy and are committed to protecting personal information and explaining how we collect, use, disclose, and safeguard information when you visit our website, submit a form, schedule a consultation, communicate with us, or use our services.

This Privacy Policy applies to information collected through our website, forms, scheduling pages, communications, and services.

1. Information We Collect

Depending on how you interact with VantagePoint Solutions, we may collect information including:

First and last name
Email address
Phone number
Business or company information
Mailing or business address
Information submitted through forms, surveys, questionnaires, scheduling pages, or consultations
Communications between you and VantagePoint Solutions
Information related to services you request or purchase
Appointment and scheduling information
Website usage and technical information, including browser type, device information, IP address, referring pages, and pages visited
Transaction or billing-related information, when applicable

Payment information may be processed by third-party payment processors. We may not directly store complete payment-card information.

Where additional information is required to provide a service you request, we may collect that information with appropriate notice and use it only for legitimate business and service purposes.

2. How We Use Your Information

We may use personal information to:

Respond to inquiries and service requests
Schedule and manage consultations or appointments
Provide requested services
Set up and support CRM systems, automations, and business workflows
Provide virtual assistance and business operations support
Complete customer onboarding
Communicate regarding appointments, accounts, services, or ongoing engagements
Provide administrative and customer-support communications
Send marketing or promotional communications when appropriate consent has been provided
Process payments and maintain transaction records
Improve our website, services, systems, processes, and customer experience
Maintain the security and integrity of our systems
Prevent fraud, abuse, or unauthorized activity
Maintain business and legal records
Comply with applicable laws, regulations, legal processes, and governmental requests

3. SMS and Mobile Messaging

VantagePoint Solutions may offer SMS/text-message communications for eligible business services.

Our SMS communications may relate to:
CRM setup and automation services
Virtual assistance services
Business operations and support services
Consultation confirmations
Appointment reminders and scheduling
Customer inquiries
Client onboarding
Service updates
Customer-support communications
Marketing or promotional communications when separate and appropriate marketing consent has been provided

Providing consent to receive SMS communications is voluntary. Where required, SMS consent is collected through a separate, clearly disclosed opt-in mechanism.

Our SMS program is not used to advertise, promote, solicit, or provide credit repair services through SMS or MMS.

Credit repair services that may be offered by VantagePoint Solutions are handled separately from our SMS messaging program and through other appropriate communication channels.

Marketing text-message consent is not a condition of purchasing goods or services.

Message frequency may vary depending on your interactions with us and the services you request. Message and data rates may apply according to your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance or contact us using the information provided in the Contact Us section below.

Mobile Information and SMS Consent

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or text-message consent with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and SMS consent may be processed by vendors or subcontractors that provide services on our behalf, such as CRM, communications, customer support, scheduling, hosting, or technology providers, only to the extent reasonably necessary to perform those services.

Those service providers are not authorized by us to use your mobile opt-in information or SMS consent for their own independent marketing or promotional purposes.

SMS opt-in information and consent will not be transferred to third parties for unrelated marketing, lead generation, or promotional use.

4. Credit Repair Services and Communications

VantagePoint Solutions may separately provide credit repair-related services.

Information associated with a credit repair inquiry or service request may be used to respond to the request, provide the requested service, communicate through appropriate channels, maintain records, and fulfill applicable business or legal obligations.

Our credit repair services are separate from our SMS marketing and messaging program.

We do not use SMS or MMS to advertise, solicit, or provide credit repair services, and opting into our eligible business-services SMS program does not constitute consent to receive credit repair-related text messages.

We recommend that customers avoid transmitting highly sensitive financial or identity documents through standard text messaging unless specifically instructed to use an approved secure method.

5. How We Share Information

We may disclose personal information to service providers and subcontractors that help us operate our business and provide services.

These may include providers of:

CRM and customer-management systems
Website hosting and technology services
Email and communications systems
SMS and telephone infrastructure
Appointment and scheduling systems
Payment processing
Analytics
Workflow automation and integrations
Business administration
Customer support
Data storage and security services

These providers may access personal information only to the extent reasonably necessary to provide services on our behalf and are subject to applicable contractual, privacy, and security obligations.

As stated above, mobile phone numbers, SMS opt-in data, and messaging consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may also disclose information when reasonably necessary to:

Comply with applicable law, regulation, legal process, or governmental request
Enforce our agreements or policies
Detect or prevent fraud, security issues, or misuse
Protect the rights, safety, or property of VantagePoint Solutions, our customers, or others
Complete a legitimate business transaction such as a merger, acquisition, restructuring, financing, or sale of business assets, subject to applicable privacy requirements

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain website functionality, understand how visitors interact with our website, analyze performance, and improve the user experience.

These technologies may collect information such as:

Browser type
Device type
IP address
Referring website
Pages visited
Approximate visit duration
Website interactions

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, destruction, or loss.

However, no method of electronic transmission, internet communication, or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide requested services
Maintain customer and business records
Fulfill contractual obligations
Resolve disputes
Enforce agreements
Maintain security
Meet accounting and recordkeeping requirements
Comply with applicable legal and regulatory obligations

Retention periods may vary depending on the type of information, the nature of the relationship, and applicable legal requirements.

9. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the ability to request:

Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
Information about how your personal information is used or disclosed
Withdrawal of certain previously provided consents

You may also:

Unsubscribe from marketing emails by using the unsubscribe option included in those communications
Opt out of SMS communications by replying STOP
Contact us with questions or requests concerning your personal information

We may need to verify your identity before processing certain privacy requests.

10. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies and terms of any third-party websites or services you access.

11. Children's Privacy

Our website and services are intended primarily for businesses and adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our business services.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.