— TERMS AND CONDITIONS

Effective Date: 08/15/2026

These Terms & Conditions ("Terms") govern your use of the VantagePoint Solutions website, communications, and services.

VantagePoint Solutions is operated by VPS LLC ("VantagePoint Solutions," "VPS," "we," "us," or "our").

By accessing our website, submitting information, scheduling a consultation, purchasing or using services, or otherwise communicating with us, you agree to these Terms.

1. Our Services

VantagePoint Solutions provides business and operational support services that may include:

Virtual assistance
CRM setup and configuration
CRM automation and workflow development
Business systems and SOP development
Administrative and operational support
Customer support
Quality assurance
Business and operational consulting
Credit repair-related services
Other related services offered from time to time

Specific services, deliverables, pricing, responsibilities, timelines, eligibility requirements, and other terms may be governed by a separate proposal, service agreement, order form, checkout page, or other written agreement.

Credit repair services, where offered, are handled separately from our SMS messaging program.

VantagePoint Solutions does not provide legal, tax, or investment advice. Customers should consult qualified professionals regarding matters requiring professional legal, tax, or investment advice.

2. Website Use

You agree to use our website, forms, communications, and services only for lawful purposes.

You may not:

Misuse or intentionally disrupt our website, systems, or services
Attempt unauthorized access to accounts, systems, networks, or information
Use our website or services for fraudulent, deceptive, abusive, or unlawful activity
Copy, reproduce, distribute, or commercially exploit proprietary materials without authorization
Submit false, fraudulent, or misleading information
Attempt to interfere with website security or functionality
Use our services in violation of applicable laws or regulations

We reserve the right to restrict or discontinue access where misuse, fraud, unlawful activity, or violation of these Terms is reasonably suspected.

3. Consultations and Service Requests

Submitting a contact form, requesting information, scheduling a consultation, or communicating with VantagePoint Solutions does not automatically create a client relationship or guarantee that services will be provided.

A service engagement may require:

A separate written agreement
Payment
Additional documentation
Completion of onboarding requirements
Verification of information
Acceptance by both parties

We reserve the right to accept or decline service requests as permitted by applicable law.

4. Fees and Payments

Where services require payment, applicable fees, billing schedules, recurring payment arrangements, refund terms, cancellation provisions, and other payment obligations will be described in the applicable service agreement, proposal, order form, checkout page, or other written agreement.

You agree to provide accurate and current billing and account information where payment is required.

Additional payment terms contained in a service-specific agreement will apply to the services covered by that agreement.

5. SMS Messaging Program

VPS LLC, operating as VantagePoint Solutions, may provide SMS/text-message communications to individuals who voluntarily provide appropriate consent.

Our SMS messaging program is limited to eligible business services and communications related to services such as:

Virtual assistance
CRM setup and automation
Business operations and support services
Consultation confirmations
Appointment confirmations and reminders
Scheduling and rescheduling communications
Customer inquiries and responses
Client onboarding
Service-related updates
Account or engagement notifications
Customer-support communications

Credit Repair and SMS

VantagePoint Solutions does not use its SMS or MMS messaging program to advertise, promote, solicit, or provide credit repair services.

Credit repair services that may be offered by VantagePoint Solutions are separate from our SMS program and are handled through other appropriate communication channels.

Consent to receive eligible business-service SMS communications does not constitute consent to receive credit repair-related text messages.

6. SMS Consent

SMS consent is voluntary.

Where an SMS opt-in is offered, you must affirmatively provide consent through an authorized VantagePoint Solutions opt-in method before receiving messages covered by that consent.

Providing a phone number by itself does not necessarily constitute consent to receive automated SMS communications.

Consent to receive SMS messages is not required as a condition of purchasing our services unless messaging is independently necessary for a

service and permitted by applicable law.

We will use your messaging preferences and consent selections to determine which communications you are eligible to receive.

7. Message Frequency and Charges

Message frequency varies depending on your appointments, service activity, inquiries, onboarding status, and interactions with VantagePoint Solutions.

Message and data rates may apply.

Charges for sending or receiving text messages are determined by your wireless carrier and mobile plan.

If you have questions regarding your text or data plan, please contact your wireless carrier.

8. SMS Opt-Out

You may cancel SMS communications at any time.

To unsubscribe, reply STOP to a text message from VantagePoint Solutions.

After you send STOP, we may send one final SMS confirming that you have been unsubscribed. After that confirmation, you will no longer receive messages covered by that SMS program unless you later provide consent again.

If you wish to receive messages again after opting out, you may opt in again using an authorized VantagePoint Solutions form or other approved opt-in method.

Other transactional or service communications may continue through non-SMS communication channels where appropriate.

9. SMS Help and Support

If you experience issues with our SMS messaging program, reply HELP for assistance.

You may also contact us directly:

Email: [email protected]

Phone: +639345420219

10. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

SMS delivery may be affected by your wireless carrier, device, network availability, service interruptions, or other circumstances outside the control of VantagePoint Solutions.

We cannot guarantee that every SMS message will be delivered or received within a particular timeframe.

11. SMS Privacy

Information collected in connection with our SMS messaging program is handled according to our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be provided to subcontractors and service providers supporting our operations, such as customer service, communications, CRM, scheduling, hosting, and technology providers, as reasonably necessary to provide those services.

SMS opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

For additional information about how we collect, use, disclose, and protect information, please review our:

12. Email Communications

If you provide your email address, we may send communications related to:

Inquiries
Consultations
Appointments
Requested services
Client onboarding
Accounts
Transactions
Service updates
Customer support
Other interactions with VantagePoint Solutions

We may also send marketing or promotional email communications where permitted by applicable law.

Where required, promotional emails will include an appropriate method to unsubscribe.

Opting out of marketing emails does not necessarily prevent you from receiving transactional, administrative, or service-related emails.

13. Intellectual Property

Unless otherwise stated, website content, branding, logos, text, graphics, designs, processes, documentation, materials, software configurations, and other intellectual property displayed or provided by VantagePoint Solutions are owned by or licensed to VPS LLC.

You may not reproduce, copy, distribute, modify, sell, sublicense, publish, or commercially exploit our proprietary materials without prior written authorization, except where otherwise permitted by law or written agreement.

14. Third-Party Services

We may use third-party platforms and service providers to operate portions of our website and business.

These services may include:

CRM and customer-management platforms
Scheduling systems
Communications providers
Email providers
Telephone and SMS infrastructure
Payment processors
Analytics services
Website hosting
Workflow and automation services
Cloud storage
Customer-support technology

Use of certain third-party platforms may also be subject to the applicable third party's terms and privacy policies.

VantagePoint Solutions is not responsible for the availability, security, policies, or practices of third-party services that we do not control.

15. Credit Repair Services

Where VantagePoint Solutions offers credit repair-related services, those services may be subject to separate disclosures, agreements, payment terms, cancellation rights, and other requirements.

No statement on our website or in our communications should be interpreted as a guarantee that:

A credit score will increase by a particular amount
A negative item will be removed from a credit report
A particular credit outcome will occur
Credit will be approved
Financing will become available
A result will occur within a particular timeframe

Results may vary depending on individual circumstances and factors outside our control.

As stated above, credit repair services are not advertised, promoted, solicited, or provided through our SMS/MMS messaging program.

16. No Guarantee of Results

Business, operational, staffing, CRM, automation, credit-related, or other outcomes depend on numerous factors, including circumstances outside the control of VantagePoint Solutions.

Unless expressly stated otherwise in a written agreement, VantagePoint Solutions does not guarantee specific:

Revenue
Business growth
Cost savings
Lead generation results
Operational improvements
Staffing outcomes
CRM performance
Automation results
Credit-related outcomes
Financial outcomes

Testimonials, examples, case studies, projections, or past results are provided for informational purposes and do not guarantee that every customer will achieve the same or similar results.

17. Limitation of Liability

To the fullest extent permitted by applicable law, VPS LLC, VantagePoint Solutions, and their officers, employees, contractors, representatives, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your use of our website or services.

Any additional limitations of liability contained in a separate written service agreement will apply to services governed by that agreement.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless VPS LLC, VantagePoint Solutions, and their officers, employees, contractors, representatives, and agents from claims, liabilities, damages, losses, or expenses arising from:

Your unlawful use of our website or services
Your violation of these Terms
Fraudulent or misleading information you provide
Your violation of applicable law
Your infringement of another person's rights

19. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, business practices, technology, legal requirements, or operational practices.

When changes are made, the revised Terms will be posted on this page and the Effective Date at the top will be updated.

Your continued use of our website or services following an update may constitute acceptance of the revised Terms where permitted by applicable law.

20. Privacy Policy

Your use of the VantagePoint Solutions website and services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information, including information associated with SMS communications.

Please review our Privacy Policy at: https://vps.vantagepointsolutions.us/privacy-policy